Copyright © 2009. Mail Order Manager Helpers, Inc. All rights reserved.
We have expertise in Mail Order Manager for DOS, for Windows 3.x, 4.x, Enterprise 5.x & 6.x, XL 5.x & 6.x
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the virtual office
DA/AI's executive management determined that the best way to grow was to remove
technology distractions from your staffing requirements and daily operations. In the last
4 years, DA/AI had multiple IT Directors and Consultants and several Telephone
vendors. Most solved some problems and all left them with more disruption and
frustration. Several processes left open the standard checks and balances to ensure
orders, customers and deposits made it to their proper destination in a timely manner.
MOM Helpers facilitated a thorough analysis of the Mail Order Manager set-up by
interviewing existing management, reviewing existing processes. The result was a
cross-functional plan to meet very specific goals; expedite the project plan, streamline
order and deposit flows, automate re-order management, and provide full visibility and
accountability across all order and customer communication activities.
INCREASE PROFITS
DA/AI realized that an investment in MOM Helpers would improve their processes, build
confidence in their system, align activities for efficiency, reduce errors, and significantly
decrease costs. In preparation for this redirection, DA/AI and MOM Helpers developed
a detailed road-map for implementation, clearly communicated to increase internal
staffing awareness, and set benchmarks and time-frames to coordinate resources for
all phases of the project.
Because of the forethought that they laid, DA/AI process went smoothly with all time
benchmarks accomplished. The key to DA/AI's success was their foresight and
willingness to make significant changes to make their operation and technology a
strong contributor to -- not a hindrance or distraction from, their business plan.
technology distractions from your staffing requirements and daily operations. In the last
4 years, DA/AI had multiple IT Directors and Consultants and several Telephone
vendors. Most solved some problems and all left them with more disruption and
frustration. Several processes left open the standard checks and balances to ensure
orders, customers and deposits made it to their proper destination in a timely manner.
MOM Helpers facilitated a thorough analysis of the Mail Order Manager set-up by
interviewing existing management, reviewing existing processes. The result was a
cross-functional plan to meet very specific goals; expedite the project plan, streamline
order and deposit flows, automate re-order management, and provide full visibility and
accountability across all order and customer communication activities.
INCREASE PROFITS
DA/AI realized that an investment in MOM Helpers would improve their processes, build
confidence in their system, align activities for efficiency, reduce errors, and significantly
decrease costs. In preparation for this redirection, DA/AI and MOM Helpers developed
a detailed road-map for implementation, clearly communicated to increase internal
staffing awareness, and set benchmarks and time-frames to coordinate resources for
all phases of the project.
Because of the forethought that they laid, DA/AI process went smoothly with all time
benchmarks accomplished. The key to DA/AI's success was their foresight and
willingness to make significant changes to make their operation and technology a
strong contributor to -- not a hindrance or distraction from, their business plan.
DA/AI
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